ALIV Events Guide

Tap what you need below to jump to that section: create an account, sign in, reset your password, buy tickets, and transfer tickets.

1

Create an Account

In the app: "Create an Account" → "Create my account"
Sign Up
  1. Open the ALIV Events app or access the web at app.events.bealiv.com and tap Create an Account.
  2. Enter your details: Full Name, Phone Number (confirm), and Email Address.
  3. Create and confirm your Password.
  4. Select your Location and (optional) agree to receive marketing/promotional offers.
  5. Tap Create my account, then enter the one-time verification code sent to your email to complete verification.
Tip: Use an email you can access on your phone—verification and ticket updates will be sent there.
2

Sign In

Login uses your Phone Number + Password
Login
  1. Open the ALIV Events Login screen on the app or web.
  2. Enter your Phone Number.
  3. Enter your Password.
  4. Tap Sign In.
Tip: If you can't sign in, tap Forgot Password? on the login screen.
3

Forgot Password

A verification code is sent to your phone and email
Reset
  1. On the Sign In screen, tap Forgot Password?
  2. Enter your registered phone number.
  3. Tap Send.
  4. Enter the verification code sent to your phone number and email.
  5. Create and confirm your new password, then tap Submit.
Note: If you don't receive the code, check spam/junk for the email or confirm the phone number is correct.
4

Purchase a Ticket

After purchase, tickets appear in your wallet
Checkout
  1. Sign in to your account.
  2. Select the event you want to attend.
  3. Choose your ticket type and quantity.
  4. Proceed to Checkout and complete payment.
  5. Find your ticket under My Current Tickets with a QR code.
Tip: On event day, turn up screen brightness for faster QR scanning.
5

Ticket Wallet

Tabs: My Current Tickets • Ticket History • Transfer History
Wallet
  1. My Current Tickets — your active tickets ready for use.
  2. Ticket History — previously used or past tickets.
  3. Transfer History — tickets you sent or received.
If you see "No tickets in your wallet": You haven't purchased a ticket yet, or the ticket hasn't been transferred to you.
6

Transfer a Ticket

Send a ticket to another attendee
Transfer
  1. Go to My Current Tickets.
  2. Select the ticket you want to transfer.
  3. Tap Transfer Ticket.
  4. Enter the recipient's Number.
  5. Select the recipient's name, then tap Transfer Ticket to confirm.
Note: Once accepted, the ticket will move into the recipient's ticket wallet.
Need help? Contact ALIV Support
Email: Events.support@bealiv.com
© ALIV • ALIV Events Guide